The Center for Business Solutions
The Center for Business Solutions employs international experts in high performance call center operations for collections, customer care, and sales.
Since 1994, CBS has helped clients build and sustain major improvements in call center performance, morale, and profits, quickly bringing their expertise and experience in Best Practices and High Performance Management to build high-performing, sustainable, call center operations.
For example, CBS clients see, on average, a 10% improvement in Collection results within six months.
Genesis Corporation offers a wide range of consulting services to financial institutions around the world, specializing in commercial, consumer, investment, and specialty banking.
Genesis also custom designs training programs and materials for financial institutions in both developed and emerging market countries.
Genesis trainers are fluent in English, Spanish, and Portuguese.
Portfolio Management Associates, Inc.
Portfolio Management Associates, Inc., a division of Novantas LLC, provides strategic and tactical consulting support to consumer and small business lenders. The firm’s services include risk policy formulation and evaluation, marketing program targeting and tracking, scoring system development and validation, portfolio management MIS development and support, and training.