The course is designed for general managers in the consumer lending business and for specialists from organizational areas such as marketing, collections, operations, finance, sales, and human resources. There is a great benefit when colleagues from the same organization, but different functional areas, attend and gain exposure to the entire credit process; the benefits multiply when you begin to foster a "credit culture" that understands risk-reward trade-offs and supports your business goals.
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Consumer Credit: Managing Risk and Reward is conducted by Arlene Solomon and at least two other senior level experts with extensive practical
experience in managing consumer credit (e.g., scoring and collections). Arlene's background is
developing and delivering training programs for a variety of corporate clients.
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